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Cleaning Spell
Cleaning Spell
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  • Our services and prices
    • All services
    • Standard Cleaning
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    • Commercial Cleaning
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    • By Phone or whatsapp
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  • More
    • Home
    • Our services and prices
      • All services
      • Standard Cleaning
      • Deep Cleaning
      • End of Lease Cleaning
      • Commercial Cleaning
      • Buy a gift card
    • Contact us
      • By email
      • By Phone or whatsapp
      • Schedule a visit
    • FAQs
    • Login
  • Home
  • Our services and prices
    • All services
    • Standard Cleaning
    • Deep Cleaning
    • End of Lease Cleaning
    • Commercial Cleaning
    • Buy a gift card
  • Contact us
    • By email
    • By Phone or whatsapp
    • Schedule a visit
  • FAQs
  • Login

FREQUENTLY ASKED QUESTIONS

(FAQs)

What types of cleaning services do you offer?

We offer a wide range of cleaning services including residential cleaning, commercial cleaning, deep cleaning and move in/out cleaning.

Do I need to provide cleaning supplies?

No, our team comes fully equipped with all the necessary cleaning supplies and equipment. However, if you have specific products you would like us to use, please let us know in advance. 

How do you protect my privacy and security?

Your privacy and security are our top priorities. Our staff undergoes background checks and are trained to respect your space and belongings. We are fully insured.

Do you offer satisfaction guarantee?

We pride ourselves on our quality of service. If you’re not completely satisfied with our cleaning, let us know within 24 hours, and we’ll make it right at no extra cost, if you are still not happy, we'll provide you with a refund.  Your happiness is ours.

How do you vet your cleaning staff?

Our cleaning staff undergoes a police and references check, as well as a training process to ensure they are trustworthy and highly skilled in providing top-notch cleaning services. 

How do I book a cleaning appointment?

You can book an appointment by calling us directly or filling out the booking form on our website. 

What is your cancellation policy?

We understand that plans can change. We ask for at least 24 hours' notice for cancellations or rescheduling. A cancelling fee applies if you cancel the appointment within this 24hr period.

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Message us on WhatsApp

+61 452 180 712 cleaningspellgc@gmail.com

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